Health and safety first at TCA Taxu (update 1 July 2020)

The health and safety of our passengers and drivers are our top priority.
With the opening of the economy, the measures have also been further adapted.
To ensure that TCA remains an excellent way of traveling. TCA has taken the following measures in addition to the generally applicable hygiene measures:

  • As 1 July it is obligated to reserve a taxi. At TCA this can be done via our call centre or the APP.
    Hailing a taxi is also still possible, but you will then be asked by the driver to go through a small checklist
  • When requesting a ride, our operator or the driver will ask whether you have corona-related complaints (in accordance with RIVM guidelines)
  • As of 1 July 1 travelers aged 13 and older are required to wear a face mask in the taxi
  • Most of our taxis are equipped with a physical barrier. If this is not the case the driver will also carry a face mask.

Naturally our drivers clean their vehicles thoroughly between trips  (think of the contact points in the vehicle (think of the door handle, armrest , seatbelt , pin equipment and handle).

for more information please refer to the following page on our site :
https://www.tcataxi.nl/en/covid-19/

For more information about symptoms and prevention, please visit the website of the RIVM.

We hope to see you again in one of our taxis.

 

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The 1,500 independent drivers are supported by more than 60 colleagues at our office on Wisseloordplein.

Taxi base

Our colleagues at the base take calls 24 hours a day, 7 days a week. Not only do they make sure that every caller gets a taxi, they can also provide you with a quote, help you with a booking or make sure you are reunited with your lost items. Because every taxi ride is recorded down to the minute, lost items almost always surface again.

Quality Management

The Quality Management department, for example, monitors the quality of our services and ensures that the vehicle fleet is always in perfect condition. This department also handles complaints.

Customised Transport

The Customised Transport department takes care of all the tailor-made rides. If, for example, you would like to take 100 people from a theatre to a restaurant and then back to a hotel, this department will take care of it all – down to the last detail. Would you prefer to use your own driver, for example when you’re out and about all day with your Board of Directors? No problem at all.

Other departments

Our colleagues from Marketing & Communication and Sales also work at TCA’s office. They ensure that TCA keeps its good reputation and that more and more (big) customers are able to find TCA.Finally, the Administration department handles all administrative matters: from payments to invoices for TCA’s regular customers.
The HR department takes care of all personnel matters and the Operations department ensures that everything is perfectly streamlined and that all departments and drivers can perform their work optimally on a daily basis.

  • General
    info@tcataxi.nl
    +31 (0)20 777 7777
  • Switchboard
    centrale@tcataxi.nl
    +31 (0)20 777 7777
  • Marketing
    marketing@tcataxi.nl
    +31 (0)20 650 6517
  • Sales
    sales@tcataxi.nl
    +31 (0)20 650 6528
  • Customised Transport
    vervoeropmaat@tcataxi.nl
    +31 (0)20 650 6506
  • Complaints
    klachten@tcataxi.nl
    0800 777 7777
  • Administration
    +31 (0)20 650 6544