Health and safety first at TCA Taxu (update 1 July 2020)
The health and safety of our passengers and drivers are our top priority.
With the opening of the economy, the measures have also been further adapted.
To ensure that TCA remains an excellent way of traveling. TCA has taken the following measures in addition to the generally applicable hygiene measures:
As 1 July it is obligated to reserve a taxi. At TCA this can be done via our call centre or the APP.
Hailing a taxi is also still possible, but you will then be asked by the driver to go through a small checklist
When requesting a ride, our operator or the driver will ask whether you have corona-related complaints (in accordance with RIVM guidelines)
As of 1 July 1 travelers aged 13 and older are required to wear a face mask in the taxi
Most of our taxis are equipped with a physical barrier. If this is not the case the driver will also carry a face mask.
Naturally our drivers clean their vehicles thoroughly between trips (think of the contact points in the vehicle (think of the door handle, armrest , seatbelt , pin equipment and handle).
Our dispatchers can also help you with other matters. So if you want to request a quotation, book a ride, make a complaint or report lost items, you can also contact them. The menu will take you through all the possibilities.
FRIENDLY AND PROFESSIONAL
Our dispatchers are always at your service in a friendly and professional manner if you have any questions. They have years of experience and can help you out with almost everything. They also have the necessary knowledge of the streets and know what’s going on.
Do you want to be able to order a taxi anytime and anywhere? Our dispatchers are available 24/7 via +31 (0)20 777 7777 (7×7).
TCA has the easiest phone number in the Netherlands: +31 (0)20 7×7. You can use this number to order a taxi 24 hours a day, 7 days a week. Press 1 in the menu and immediately order a taxi. If you want to avoid a long queue on the telephone, you can also use our priority number 0900 677 7777 (€ 0.55 p/m).