Health and safety first at TCA Taxu (update 1 July 2020)
The health and safety of our passengers and drivers are our top priority.
With the opening of the economy, the measures have also been further adapted.
To ensure that TCA remains an excellent way of traveling. TCA has taken the following measures in addition to the generally applicable hygiene measures:
As 1 July it is obligated to reserve a taxi. At TCA this can be done via our call centre or the APP.
Hailing a taxi is also still possible, but you will then be asked by the driver to go through a small checklist
When requesting a ride, our operator or the driver will ask whether you have corona-related complaints (in accordance with RIVM guidelines)
As of 1 July 1 travelers aged 13 and older are required to wear a face mask in the taxi
Most of our taxis are equipped with a physical barrier. If this is not the case the driver will also carry a face mask.
Naturally our drivers clean their vehicles thoroughly between trips (think of the contact points in the vehicle (think of the door handle, armrest , seatbelt , pin equipment and handle).
We have about 1,500 drivers and 1,250 cars. Our drivers are a reflection of society. We have drivers with 40 years of experience, but also young students who drive a taxi on the weekends.
Our drivers are not employed by TCA but all work as independent entrepreneurs. Our drivers meet a number of strict requirements. They are all in possession of:
The legally obligatory part (taxi driver’s diploma)
Tram track exemption, shared use of tram tracks and bus lanes (City of Amsterdam, CCV)
Certificate of Conduct (no older than three months for taxi driver’s diploma)
Our drivers have also undergone a psychological test, and followed and completed an internal TCA course. During this course, attention is paid to customer service, knowledge about the streets and handling the FMS Terminal (ride system, accepting rides). In addition to the TCA course, our drivers also follow a resistance training course on aggression and robbery prevention in 2014. This training course was provided by AndersVeilig